Val de Vie Evergreen
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Val de Vie Evergreen
Val de Vie Evergreen Management
Val de Vie Evergreen protects its brand and reputation and ensures that residents enjoy the benefits of a professionally managed village. Our experienced operations management team works hand-in-hand with Evergreen Health, which provides quick and easy access to outstanding individualised healthcare.
The Val de Vie Evergreen Village Manager is employed by Evergreen Lifestyle to manage the running of the day-to-day affairs of the Val de Vie Evergreen village. The manager’s job is to ensure that daily needs are met and to act as a liaison between the Val de Vie Evergreen village and various third parties, service providers and partners.
Yes. In each village, a committee comprised of elected residents provides valuable feedback on concerns, needs and requirements
Evergreen Management
While Evergreen outsources healthcare to specialist healthcare service providers, it carries the responsibility for the operations, estate and financial management of its villages. By doing so, Evergreen protects its brand and reputation and ensures that residents enjoy the benefits of a professionally managed village. Our experienced operations management team works hand-in-hand with Evergreen Health, which provides quick and easy access to outstanding individualised healthcare.
The Evergreen Village Manager is employed by Evergreen to manage the running of the day-to-day affairs of the Evergreen village. The manager’s job is to ensure that daily needs are met and to act as a liaison between the Evergreen village and various third parties, service providers and partners.
Yes. In each village, a committee comprised of elected residents provides valuable feedback on concerns, needs and requirements.
Val de Vie Evergreen Healthcare
Yes. All homes will be linked to the Care Centre and an emergency medical response service will also be available. The cost of this response service is included as part of the levy..
Yes, but you will be required to submit a medical report to determine whether the services offered at Val de Vie Evergreen will cater for your particular needs.
Yes. A room is available for visiting doctors, physiotherapists, podiatrists and occupational therapists.
Evergreen Healthcare
Yes. All homes will be linked to the Care Centre and an emergency medical response service will also be available. The cost of this response service is included as part of the levy.
Yes, but you will be required to submit a medical report to determine whether the services offered at Evergreen will cater for your particular needs.
Yes. A room will be available for visiting doctors, physiotherapists, podiatrists and occupational therapists.
Val de Vie Evergreen Financial
Yes, provided tenants are over 60 years old. The seller will provide a rental service to owners and all tenants. In addition, tenures of rentals are required to be approved by Val de Vie Evergreen management. In the event of the death of the life right holder, the lease with the tenant will automatically terminate.
If any suspensive conditions in the purchase contract are not fulfilled, the deposit, with interest, will be refunded.
Yes, provided that the parents remain the occupiers of the home. If the parents pass away, the home must be sold and the proceeds will be paid out to the family member. The proceeds do not form part of the parents’ estate.
Electricity and water consumed within all homes will be separately metered for the resident’s account.
Val de Vie Evergreen will insure all buildings based on an independent valuation. The cost of this insurance is included in the levy. It is each resident’s responsibility to insure their house contents and personal effects.
Evergreen Financial
Yes, provided tenants are over 60 years old. The seller will provide a rental service to owners and all tenants. In addition, tenures of rentals are required to be approved by Evergreen management. In the event of the death of the life right holder, the lease with the tenant will automatically terminate.
If any suspensive conditions in the purchase contract are not fulfilled, the deposit, with interest, will be refunded.
Yes, provided that the parents remain the occupiers of the home. If the parents pass away, the home must be sold and the proceeds will be paid out to the family member. The proceeds do not form part of the parents’ estate.
Electricity and water consumed within all homes will be separately metered for the resident’s account.
Evergreen will insure all buildings based on an independent valuation. The cost of this insurance is included in the levy. It is each resident’s responsibility to insure their house contents and personal effects.
Val de Vie Evergreen Costs and Levies
The South African economy and property market is performing poorly, with some regions like Gauteng worse hit than others. House sellers are battling all over the country.
Evergreen understands your dilemma and we are also frustrated by the disruption that a weak property market brings. We have therefore applied our minds and came up with a solution that will help many seniors not wishing to put their lifestyle plans on hold. We call it flexible pricing.
Only applies to Val de Vie Evergreen Phase 1
Levies are calculated according to a basic care package; additional specialised packages are available on request. Comprehensive details are included in the sales pack.
Levies will be disclosed in terms of the Housing Development Scheme for Retired Persons Act No. 65 of 1988 and the levy for the first two years will be published in the Sales Agreement. Thereafter levies may increase in terms of a formula linked to inflation. Further details are included in the Sales Pack.
Evergreen Costs & Levies
The South African economy and property market is performing poorly, with some regions like Gauteng worse hit than others. House sellers are battling all over the country.
Evergreen understands your dilemma and we are also frustrated by the disruption that a weak property market brings. We have therefore applied our minds and come up with a solution that will help many seniors not wishing to put their lifestyle plans on hold. We call it flexible pricing.
Levies are calculated according to a basic care package; additional specialised packages are available on request. Comprehensive details are included in the sales pack.
Levies will be disclosed in terms of the Housing Development Scheme for Retired Persons Act No. 65 of 1988 and the levy for the first two years will be published in the Sales Agreement. Thereafter levies may increase in terms of a formula linked to inflation. Further details are included in the Sales Pack.
Val de Vie Evergreen Accommodation
Yes, please speak to our sales consultants regarding a viewing appointment of completed units.
Val de Vie Evergreen’s homes have two air conditioners as standard. The two aircons in the lounge and in the main bedroom is installed as standard. Additional air-cons can be installed subject to approval.
Val de Vie Evergreen homes are completed. You will be able to view a few units.
There are several interior colour themes to choose from.
Evergreen Accommodation
Please speak to our sales consultants regarding the completion of show houses and to view these.
The installation of air conditioners will be permitted subject to approval by Evergreen management.
There are several interior colour themes to choose from. You will be able to choose a colour theme for your home incorporating interior paint colours, tile and carpet colours. In most cases, samples are available to view.
Val de Vie Evergreen Grounds, Gardens & Maintenance
Exterior maintenance is the responsibility of Val de Vie Evergreen. The resident is responsible for interior maintenance.
Residents will be encouraged to use the plants as recommended in the planting palette. Only indigenous plants may be planted in Val de Vie Estate. The list is available on request.
Val de Vie Evergreen is responsible for the first two metres of lawn from the road, thereafter it is in the responsibility of the resident. Common areas will be landscaped and maintained by Val de Vie Evergreen.
Only indigenous plants may be planted in Val de Vie Estate.
Evergreen Grounds, Gardens & Maintenance
Exterior maintenance is the responsibility of Evergreen. The resident is responsible for interior maintenance.
Where possible fences may be erected on the perimeter of homes, in keeping with the style of fencing of the village. This is subject to the approval of the Evergreen Village Manager.
While there is no restriction on the type of planting for individual gardens, residents will be encouraged to use the plants as recommended in the planting palette.
The developer’s landscape designers compile comprehensive landscaping plans. All street frontages and common areas will be landscaped and maintained by Evergreen management in accordance with an approved planting palette.
Val de Vie Evergreen Facilities & Services
Venues for the following social activities will be provided in the Lifestyle Centre and hobby workshop areas. Activities are tailored to suit residents but typically include: arts and crafts classes, bridge club, chess club, embroidery classes, sewing classes, pool and bridge tables, music appreciation, bingo evenings, social evenings and movie entertainment in the Cinema Room situated in the Val de Vie Evergreen Clubhouse.
Kindly contact La Main Laundries situated at The Yard for any laundry needs.
CONTACT
Phone:067 660 7265
Email: vdv@lamain.co.za
HOURS OF OPERATION
Monday to Friday | 09:00 – 17:00
Saturdays |09:00 – 12:00
Sundays & Public holidays | Closed
OFFERING
Leading Laundry and Cleaning Services for the Hospitality Industry, servicing small to medium sized hospitality establishments, restaurants and Spa’s
At the centralised facility where your own ‘’pigeon hole’’ is provided. This is situated in the Val de Vie Evergreen Clubhouse.
The daily newspaper will be available to read, but it is in the resident’s own interest to obtain a newspaper for home use.
Yes, the Evergreen General Workers can assist with car wash, and there is a car wash service available at the Pearl Valley Clubhouse.
Yes, both services will be available. Residents may enjoy delicious and affordable meals in the dining room or bistro. A housekeeping service will be available on request.
Kindly note that due to COVID-19 regulations all facilities are closed until further notice.
Evergreen Facilities & Services
Venues for the following social activities will be provided in the Lifestyle Centre and hobby workshop areas. Activities are tailored to suit residents but typically include: arts and crafts classes, bridge club, chess club, embroidery classes, sewing classes, pool and bridge tables, music appreciation, bingo evenings and social evenings.
Kindly contact La Main Laundries situated at The Yard for any laundry needs.
CONTACT
Phone:067 660 7265
Email: vdv@lamain.co.za
HOURS OF OPERATION
Monday to Friday | 09:00 – 17:00
Saturdays |09:00 – 12:00
Sundays & Public holidays | Closed
OFFERING
Leading Laundry and Cleaning Services for the Hospitality Industry, servicing small to medium sized hospitality establishments, restaurants and Spa’s
A centralised facility will be provided for the convenience of residents.
Yes. Newspapers can be collected from reception.
Yes. The Evergreen Village Manager will organize these for you.
Yes, both services will be available. Residents may enjoy delicious and affordable meals in the dining room or bistro. A housekeeping service will be available on request.
Val de Vie Evergreen General
Friends and grandchildren may stay over on a short-term basis. Stays longer than one month will require the permission of Evergreen management.
You may work or conduct a business from your home provided this does not interfere with other residents’ lifestyles and does not contravene Council by-laws. Prior approval will need to be obtained from Val de Vie Evergreen management.
Residents may employ their own domestic staff which must be registered at Val de Vie Estate. Forms to be completed at Val de Vie Evergreen Management prior to registration at Val de Vie HOA.
No smoking will be permitted in common facilities. Smoking in homes is a personal choice.
The development will be accessible to wheelchairs; lifts and ramps will be provided where appropriate. In addition, bathrooms, will be able to accommodate wheelchairs and can be fitted with fixtures to assist persons with disabilities.
The Yard, Val de Vie Estate
Office Hours:
Monday to Thursday 08.00 – 17.00
Friday 08.00 – 16.00
Closed on weekends and public holidays.
1st of the month in advance.
Please update all information on your profile on the Val de Vie Community Portal, valdevie.communityportal.co.za. If you have any queries, please email us on hoa@valdevie.co.za.
– New Tenants:
Enrolment can only be done on completion of tenant enrolment form, available at HOA reception. Copies of identification documents and rental agreements must accompany completed forms.
– Workers:
All resident employees need to be enrolled, with necessary identification documents. Valid work permits are mandatory for foreign workers. All employees is requested to complete a criminal check as standard.
Evergreen supplies two boom remotes to the Life Right Holders on handover of the unit. The resident does not pay for this.
No keys, a pigeon hole is located in the Val de Vie Evergreen Clubhouse.
Name and Surname, your Evergreen home number and street number (SG number)
Val de Vie Estate, Paarl, Kliprug Minor Road, 7646
Postage is retrieved from town and sorted daily. You will receive a notification slip in your box for parcels that are too big for the box. These letters/parcels need to be signed for and collected during office hours at the HOA reception.
Val de Vie Evergreen provides a municipal bin for each household.
Our refuse removal is done weekly by Drakenstein Municipality. We form part of their ‘purple zone’. For collection days, please refer to their schedule at www.drakenstein.gov.za
Refuse removal is currently taking place on Wednesdays.
The Estate is part of the municipal door-to-door recycling service. Each week on the same day as your refuse removal, your recyclable material will be collected. All you need to do is get your ‘dry’ recyclable waste into the free clear bag you are provided with. Then place it next to or on top of your refuse bin ready for collection. Homeowners can also make use of the paper and glass banks at the Maintenance Centre.
Two animals per unit are allowed, limited to two of a kind, i.e., two dogs or two cats or one dog and one cat. Only domestic animals posing no danger, noise or odours may be kept. All domestic animals shall at all times wear a tag which shall reflect the name, telephone number and SG number of their homeowner.
Yes, the HOA picnic area is located on the banks of the Berg River on the Northern side of the estate.
Access to the river frontage and picnic area is controlled and only possible to residents via pre-programmed remote controls (same remote as for inner lane booms). Access is only possible via 3 gates – Southern Gate, Gate at Picnic Area and Northern Gate. Access is limited to non-motorised transport during day-light hours only.
Grass Carp, Kurper and Bass have been stocked in our dams and fishing is only allowed on a catch-and-release basis. Please respect these resources.
Evergreen General
Friends and grandchildren may stay over on a short-term basis. Stays longer than one month will require the permission of Evergreen management.
You may work or conduct a business from your home provided this does not interfere with other residents’ lifestyles and does not contravene Council by-laws. Prior approval will need to be obtained from Evergreen management.
Daily chars and nurses may be employed by residents and will be registered with the Evergreen office.
You are permitted to bring your pet with you to Evergreen, provided that your home can cater for your pet. Please obtain prior permission from Evergreen management in this respect.
No smoking will be permitted in common facilities. Smoking in homes is a personal choice.
The development will be accessible to wheelchairs; lifts and ramps will be provided where appropriate. In addition, bathrooms, will be able to accommodate wheelchairs and can be fitted with fixtures to assist persons with disabilities.
The Yard, Val de Vie Estate
Office Hours:
Monday to Friday 08.00 – 17.00
Closed on weekends and public holidays.
1st of the month in advance. When you buy a plot in the extra levy phase you have a 4 month grace period from date of transfer to do your planning and to start building before the extra levy is applicable. When building starts you then have an additional 11 month period to complete the project in which the extra levy will again not be applicable.
Please update all information on your profile on the Val de Vie Community Portal, valdevie.communityportal.co.za. If you have any queries, please email us on hoa@valdevie.co.za.
– New HOA Members:
Gate enrolment can only be done after the deed of transfer, in office hours and at the HOA reception, proof of identification is required.
– New Tenants:
Enrolment can only be done on completion of tenant enrolment form, available at HOA reception. Copies of identification documents and rental agreements must accompany completed forms.
– Workers:
All resident employees need to be enrolled, with necessary identification documents. Valid work permits are mandatory for foreign workers.
Remotes are only available to residents at R300 per remote. Land owners that are in the planning phase may request the building control office to motivate an application for a remote. Remotes can be ordered and paid for at the HOA reception.
Pigeon holes are allocated per house in the Lifestyle centre
Name and Surname…….. (your SG number) Val de Vie Estate, Paarl, Kliprug Minor Road, 7646
Postage is retrieved from town and sorted daily. You will receive a notification slip in your box for parcels that are too big for the box. These letters/parcels need to be signed for and collected during office hours at the HOA reception.
Evergreen provides a dustbin
Our refuse removal is done weekly by Drakenstein Municipality. We form part of their ‘purple zone’. For collection days, please refer to their schedule at www.drakenstein.gov.za
The Estate is part of the municipal door-to-door recycling service. Each week on the same day as your refuse removal, your recyclable material will be collected. All you need to do is get your ‘dry’ recyclable waste into the free clear bag you are provided with. Then place it next to or on top of your refuse bin ready for collection. Homeowners can also make use of the paper and glass banks at the Maintenance Centre.
Two small dogs or two cats – Alternatively one small dog and one cat.
Yes, the HOA Picnic area is located on the banks of the Berg River on the Northern side of the Estate.
Access to the River Frontage and Picnic Area is controlled and only possible to residents via pre-programmed remote controls (same remote as for inner lane booms). Access is only possible via 3 gates – Southern Gate, Gate at Picnic Area and Northern Gate. Access is limited to non-motorised transport during day-light hours only
Grass Carp, Kurper and Bass have been stocked in our dams and fishing is only allowed on a catch-and-release base. Please respect these resources.
Val de Vie Evergreen Security
TRUE PEACE OF MIND
As proud recipient of the award for Safest House in Africa at the International Property Awards for its Polo House, Val de Vie Estate lives up to its promise of a place where residents can live as they always wanted – with true peace of mind. A 2-meter-high wrought-iron, full electric fence protects the 15.5 km perimeter with anti-dig razor wire and concrete plinths covered by 108 intelligent analytical Bosch thermal cameras. This fence serves as the base deterrent for criminal activities, making it extremely difficult for perpetrators to gain access. Breach attempts trigger alarms in the Val de Vie control room as well as at our off-site monitoring centre, which allows investigations via our CCTV network and its on-site patrol officers. Val de Vie Estate has six main access points. These points provide entrance via 40 vehicle access and exit lanes and turnstiles for residents and contract workers. Strict access control measures are in place at these points and each point is monitored with an array of cameras. One of the first estates in South Africa to implement biometric-access control measures, Val de Vie Estate allows for tracking of entrance and exit, and movement of persons, which are highly useful control measures. Residents are further safeguarded from unauthorised visitors via automated booms that control access to residential villages. Two armed tactical teams, well equipped with trained dogs and handheld thermal devices, patrol the perimeter 24/7 and react to fence and camera alarms in conjunction with three unarmed response teams on the inside of the perimeter fence. License plate recognition technology is linked to the central Western Cape database and of great value in monitoring suspicious vehicle activity. Roller shutter and spike technology at all gates ensure a total lockdown of the estate in the event of an emergency.
Kindly contact the security team if you have any questions:
Email: security@valdevie.co.za
Evergreen Security
TRUE PEACE OF MIND
As proud recipient of the award for Safest House in Africa at the International Property Awards for its Polo House, Val de Vie Estate lives up to its promise of a place where residents can live as they always wanted – with true peace of mind. A 2-meter-high wrought-iron, full electric fence protects the 15.5 km perimeter with anti-dig razor wire and concrete plinths covered by 108 intelligent analytical Bosch thermal cameras. This fence serves as the base deterrent for criminal activities, making it extremely difficult for perpetrators to gain access. Breach attempts trigger alarms in the Val de Vie control room as well as at our off-site monitoring centre, which allows investigations via our CCTV network and its on-site patrol officers. Val de Vie Estate has six main access points. These points provide entrance via 40 vehicle access and exit lanes and turnstiles for residents and contract workers. Strict access control measures are in place at these points and each point is monitored with an array of cameras. One of the first estates in South Africa to implement biometric-access control measures, Val de Vie Estate allows for tracking of entrance and exit, and movement of persons, which are highly useful control measures. Residents are further safeguarded from unauthorised visitors via automated booms that control access to residential villages. Two armed tactical teams, well equipped with trained dogs and handheld thermal devices, patrol the perimeter 24/7 and react to fence and camera alarms in conjunction with three unarmed response teams on the inside of the perimeter fence. License plate recognition technology is linked to the central Western Cape database and of great value in monitoring suspicious vehicle activity. Roller shutter and spike technology at all gates ensure a total lockdown of the estate in the event of an emergency.
Kindly contact the security team if you have any questions:
Email: security@valdevie.co.za
Val de Vie Evergreen Luxury Suites
Yes, a drop-off and collect laundry service will be available through La Main Laundry based at The Yard. Collection services can be arranged with the Village Management Offices.
The laundry service is volume based. The price list for 2023 is available from the Village Management Offices.
One parking bay is available per suite as allocated by Village Management. Parking bays will be demarcated and handed over on date of occupation of the suite.
Yes, a dedicated drying area is available.
No, please refer the Village House Rules.
Rates and Taxes are based on the municipal valuation of the individual suites. Rates and Taxes estimate can be obtained from the Village Management Offices on request.
Yes, the suites have dedicated broom cupboards.
Yes, all bathrooms have mechanical extractor fans.
Voltano Metering Services will provide monthly utility services invoices based on consumption metered per suite.
The village does not have storage facilities, the Village Management Offices can make arrangements with storage facilities outside of the village on request.
All freestanding homes are pet friendly, unfortunately no pets allowed at the suites
PV solar forms part of the holistic alternative energy solution for the greater Evergreen Village with PV solar panels to be installed on all buildings within the village including the apartment buildings.
Yes, back-up power includes for stove and oven use.
Yes, please refer to Evergreen House Rules.
No, these areas are communal in nature and will be managed by the Village Management Offices.
A medical facility is already available in the Evergreen Village, information can be obtained from the Village Management Offices. Additional facilities will be provided as the Evergreen community increases over time.
Yes, 2 lifts are provided per building.
Construction commenced in September 2023 with completion anticipated in the final quarter of 2024.
Only internal blinds are allowed.
Occupation of the suites will be from 2 October 2023.
One parking bay per suite only.
The Village Management Offices will assist with storage requirements.
The Village Management Offices will assist with braai requirements within the Evergreen Village, braai areas are also available within the larger Val de Vie Estate.
No braai equipment allowed on patios or balconies of suites.
All hot water is provided from a central heating plant and usage metered at each individual suite.
All individual suites are fibre enabled.